COVID-19

PLEASE EXPLORE THIS WEBSITE AND READ ALL YOUR CONFIRMATION AND REMINDER EMAILS TO LEARN ABOUT THE IMPORTANT CHANGES AT BODY MAINTENANCE MASSAGE!


The Ministry of Health requires all RMTs to complete a COVID-19 Screening TWICE for every appointment, once before the appointment and a second time upon arrival for the appointment. IF YOU DO NOT COMPLETE YOUR DIGITAL COVID-19 SCREENING FORM (Included in your Reminder Email 3 days before appointment) & INTAKE/HEALTH HISTORY FORMS ONLINE (Included in Confirmation Email, if required) AT LEAST 24 HOURS BEFORE YOUR APPOINTMENT THEN YOUR APPOINTMENT WILL AUTOMATICALLY BE CANCELLED 


We are PAPERLESS! To serve you better and reduce time spent in the office we are using an Online Program for Booking, Digital Notes & Virtual COVID-19 Screening! Please follow the links in your emails to complete any required documentation. You will also be prompted to update your Health History every 6 months when booking online. Please follow the links in your emails.


New Clinic Address:

157-F High Street, Sutton

2 Entrances

  • Main Entrance/Parking at Back of Building (Drive around left side of garage)
  • Accessibility Ramp/Parking at Front/Side of Building


RMT will be wearing a new N95 mask, eye protection, face shield, clean gown, any other PPE needed & following best hygiene practices for hand washing, laundry, cleaning and disinfecting. Your RMT is also fully vaccinated against COVID-19 as well as up to date on all other vaccinations offered in Ontario.


A CLEAN DOUBLE LAYER PROPERLY FITTED SURGICAL or FABRIC MASK MUST BE WORN WHILE YOU'RE IN THE BUILDING, INCLUDING DURING YOUR ENTIRE MASSAGE. If your mask is not sufficient your RMT will provide you with a new mask. Massage chair & side-lying positions can be helpful if you are uncomfortable face down masked 


What will my Appointment look like?

  • Please arrive 10 minutes early & call from your vehicle
  • RMT will go through day-of screening questions, online forms, reason for your visit & further instruction over the phone
  • Please arrive alone unless you are the caregiver of the minor/dependent client. All who enter the Office must be screened and provide their full name & phone number for contact tracing (Contact the office to arrange screening and instructions for Caregiver)
  • Must sanitize/wash hands immediately upon entrance to the office
  • In an effort to reduce respiratory droplets conversation will be Treatment Focused Only
  • 45 minute minimum break in between clients in order to facilitate proper disinfecting of high touch surfaces including but not limited to, massage table, chairs, stool, door knobs, light switches, railing, floor, washroom
  • Only using Ministry of Health approved cleaners/disinfectants


The building has been completely gutted and renovated, finished in 2020. All furnace/air conditioning/duct work/windows etc, are brand new . Honeywell Hepa Filter Air Purifier with CADR rating of 300+ to also help keep the air in the treatment room at optimum quality.


As per Ministry of Health COVID-19 Operational Requirements all "Non-essential items are recommended to be removed from patient care areas to minimize the potential for these to be contaminated and become a potential vehicle for transmission (eg, magazines and toys)". All items in the treatment room that are not necessary to achieve the treatment outcome and are not able to be cleaned and disinfected properly have been removed (eg, upholstered furniture, decorative pieces, etc) to reduce potential transmission.


Lets get back to working together in the safest way possible

See you soon




Below is a copy of the COVID-19 Screening Form at Body Maintenance Massage


This Mandatory COVID-19 Screening Form must be completed at minimum 24 hours before every single appointment. If it is not completed at least 24 hours before your appointment your appointment will be cancelled. 


Thank You For Your Understanding And For Helping To Stop The Spread Of COVID-19


I agree that I am not currently experiencing any of the following symptoms:

  • Cough
  • Shortness of breath
  • Difficulty breathing
  • Fever
  • Chills
  • Unexplained Muscle Pain/Fatigue/Malaise
  • Sore throat
  • New loss of taste or smell
  • Unexplained Headache
  • Nausea
  • Vomiting
  • Diarrhea
  • Pink Eye
  • Runny Nose
  • Nasal Congestion


I agree that:

  • I am not currently waiting for my own personal COVID-19 Test Results
  • No one in my Household/Social Bubble/Cohort/Work Place/Close Physical Contacts is currently waiting for their personal COVID-19 Test Results
  • I am not currently isolating due to Possible COVID-19 Exposure
  • No one in my Household/Social Bubble/Cohort/Work Place/Close Physical Contacts is currently isolating due to Possible COVID-19 Exposure


I agree that I have not:

  • Tested positive for COVID-19
  • No one in my Household/Social Bubble/Cohort/Work Place/Close Physical Contacts have tested positive for COVID-19

(IF YOU/SOMEONE CLOSE TO YOU HAS TESTED POSITIVE FOR COVID-19 IN THE LAST 28 DAYS PLEASE CONTACT THE OFFICE DIRECTLY TO DISCUSS IN FURTHER DETAIL, THANK YOU)

  • Participated in any indoor group activity/class without a mask on over the past 14 days
  • Knowingly been exposed to someone with COVID-19 without Ministry Of Health approved PPE
  • Recently traveled to an area outside of YORK REGION over the last 14 days
  • Been in an area where social distancing was not properly observed without PPE
  • Been to a nursing home/hospital or any setting in an outbreak over the last 14 days


If you have experienced any of the above, please call to discuss. We may have you wear an N95 mask during your appointment, have to refer you to the Online Self Assessment Tool before you call your Doctor or Telehealth, or may have to reschedule your appointment to at least 14 days from now.


Thank you for helping to stop the spread of COVID-19